Frequently Asked Questions
What makes Solstice Skin different from traditional sunscreens?
What makes Solstice Skin different from traditional sunscreens?
Most sunscreens rely on chemical UV filters and long ingredient lists. Solstice Skin uses non-nano zinc oxide for broad-spectrum SPF 50 protection and grass-fed tallow to help nourish and moisturize your skin.
What is grass-fed tallow?
What is grass-fed tallow?
Grass-fed tallow is a traditional skincare ingredient rich in naturally occurring fatty acids and vitamins. It closely resembles the oils found in healthy skin, making it an excellent moisturizer that supports the skin barrier.
Does it leave a white cast?
Does it leave a white cast?
Our formula is designed to blend easily into the skin. Because we use non-nano zinc oxide, some individuals may notice a slight cast initially, but it typically absorbs and blends with proper application.
Is it suitable for sensitive skin?
Is it suitable for sensitive skin?
Yes. Our formula is made with carefully selected ingredients and is free from many of the harsh additives commonly found in conventional sunscreens. Many customers with sensitive skin prefer mineral-based formulas like ours.
Is it reef safe?
Is it reef safe?
Yes. Our formula is made with non-nano zinc oxide and does not contain oxybenzone or octinoxate, ingredients commonly associated with reef damage.
Is it water resistant?
Is it water resistant?
Yes. Solstice Skin is water resistant for up to 90 minutes. We recommend reapplying after swimming, excessive sweating, or towel drying.
Where do you ship to?
Where do you ship to?
We ship worldwide, including the UK, USA, Europe, Canada, Australia, and more.
How long does shipping take?
Typical delivery times:
UK/IE: 5–7 business days
USA: 6–9 business days
International: 7–14 business days
Shipping times may vary depending on customs and local delivery services.
How can I track my order?
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can track your package using the provided link.
I haven’t received my order. What should I do?
I haven’t received my order. What should I do?
If it’s past the expected delivery window, please email support@solsticeskin.com with your order number and we’ll look into it right away.
What payment methods do you accept?
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, Shop Pay, Apple Pay, and PayPal.
Still Have Questions?
Still Have Questions?
We’re here to help. Please reach out to our friendly support team at support@solsticeskin.com, and we’ll get back to you as quickly as possible.